Notifications: Telegram, push and email

A buyer who doesn’t get a reply within a couple of hours goes to another seller. Here’s how to hear about messages right away.

Where notifications arrive

• In the Ovdix app — as push notifications.
• In Telegram — if you link it to your account. The website has no push notifications, so for sellers who work from a computer, Telegram comes first.
• By email — a backup channel: an email is sent only if neither the push nor Telegram got through, after about 15 minutes. If you’ve already read the message, there’s no email.
• In the notification center on the website and in the app — always.

Link Telegram

Open notification settings (the gear icon in the notification center).

1. 1Channels: email, push notifications in the app and Telegram. A channel that’s turned off stays silent for all events.
2. 2“Link Telegram” opens the Ovdix bot — tap “Start” there. A couple of seconds later, “Linked as …” appears here.
3. 3Events: what to notify you about. Toggles take effect immediately; there is no “Save” button.

Notification center

1. 1All events in one feed: messages, deals and reviews, price drops in favorites, new listings from sellers you follow, the listing summary, booking reminders. The “What’s new” tab shows new Ovdix features.
2. 2Notification settings.

Following a seller

Like a shop or a private seller? Tap “Follow” on their storefront or next to the seller on a listing page. A person’s storefront and private profile are separate follows: the storefront sends only its own listings, the profile only private ones.

• We’ll tell you about the first new listing within an hour (not at night), then at most once a day.
• New listings from several sellers at once arrive as one notification.
• The list of sellers and the “Unfollow” button are in the “Following” section of your account. To turn these notifications off completely, use the “Following: new listings” toggle.
• Sellers see only how many followers they have, not who they are.

Listing summary

Once a week, Ovdix sends a summary: how many times your listings were viewed and added to favorites, how many new followers you got, and which listing gets the most views. If there were no views, favorites or new followers that week, there’s no summary. Turn it off with the “Listing activity” toggle.