GDPR Compliance
Introduction to GDPR compliance
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for individuals within the European Union and the European Economic Area. At Ovdix, we are committed to protecting and properly handling all personal data in accordance with the requirements of GDPR.
This policy explains how we collect and process your personal data, the legal grounds for such processing, and your rights regarding your personal information.
Data we collect
We collect various types of personal data to provide and improve our services:
Registration data
When you register to create an Ovdix account, we collect your first name (required) and email address. Your last name is optional and is collected only if you provide it.
Listing data
When you create listings, we collect information such as category, title, description, photos, and price details to show your listings to potential buyers.
Geolocation data
With your consent, we collect coordinates and address information using Google Maps geocoder to help display relevant listings in your area. We do not collect sensitive location data such as floor or apartment information.
Translation data
We log requests made to OpenAI models (GPT-4o / GPT-4o-mini) for instant translations of listings and chat messages to provide our core translation functionality.
Payment information
For one-time boosts and subscriptions, payment data is processed through Google Play and App Store payment systems. We store subscription status and history but not your actual payment data.
Technical data
We collect technical data such as IP addresses, cookies, and device information to ensure the proper functioning of our service and for security purposes. We also use analytics services like AppsFlyer to collect technical data and analyze app usage to improve our service and marketing campaigns.
Purposes and legal bases for processing
We process your personal data based on the following legal grounds:
- Contract performance: To provide our services in accordance with our Terms of Use.
- Legitimate interests: To improve the quality of translations and enhance the overall level of our service.
- Legitimate interests: To promote publicly posted listings on Ovdix's official channels on social networks and messaging platforms (e.g., Telegram, Instagram). You may object to this at any time.
- Consent and legitimate interests: To show relevant ads through Google AdMob for users of our free tier.
- Legal obligations: To comply with applicable laws and regulations.
Disclosure to third parties
We may share your information with the following third-party service providers:
Server hosting (IONOS SE, Germany)
Our backend and database run on our own servers located in the European Union (Germany), operated by the hosting provider IONOS SE. Keeping data in the EU ensures a high level of protection in accordance with GDPR.
Google OAuth v2
Used for authentication purposes, allowing you to log in with your Google account.
Google Maps Services
Used for geocoding, displaying maps, and providing place information (Places API). We apply these Google services to convert coordinates into addresses, display maps in the interface, and assist the user in selecting a location related to their listing. Google may collect and process this data in accordance with its Privacy Policy.
Google AdMob
Used to display ads to users of our free tier. AdMob may collect and process data about your use of the app for ad targeting.
Google Play and App Store
Used for processing payments and subscriptions. These platforms process all payment data in accordance with their own privacy policies.
OpenAI
Used for automatic translation and language detection of listings and chat messages. The content is processed on OpenAI servers in the United States under appropriate safeguards (Standard Contractual Clauses); under our API agreement, this data is not used to train OpenAI models.
Google Firebase
Used in the mobile application for push notifications (Cloud Messaging), crash reporting (Crashlytics), and aggregated usage analytics (Firebase Analytics).
Yandex AppMetrica
Used to analyze mobile app usage and diagnose crashes. The data is processed in aggregated and pseudonymized form and may be processed outside the EEA. Details are available in the Yandex Privacy Policy.
AppsFlyer
We use AppsFlyer to analyze how users interact with our mobile application. AppsFlyer collects data such as device identifiers, usage data, and interactions to help us improve our services and marketing campaigns. This data may be transferred outside the European Economic Area (EEA). You can find more detailed information in the AppsFlyer Privacy Policy at https://www.appsflyer.com/legal/services-privacy-policy/.
YouTube
Used to embed the product video on the About page. The player is loaded only after you click Play and runs on the cookieless youtube-nocookie.com domain; from that point on, Google processes your IP address and playback data as a separate controller.
Your rights under GDPR
Under GDPR, you have several rights regarding your personal data:
- Right of access: You may request a copy of your personal data that we hold.
- Right to rectification: You may request correction of inaccurate personal data.
- Right to erasure: You may request deletion of your personal data under certain circumstances.
- Right to restriction of processing: You may request restriction of processing your personal data.
- Right to object: You may object to processing based on legitimate interests.
- Right to withdraw consent: You may withdraw your consent at any time when we rely on consent to process your personal data.
- Right to data portability: You may request to receive your data in a structured, machine-readable format.
- Right to lodge a complaint: You may lodge a complaint with a data protection supervisory authority — in Serbia, the Commissioner for Information of Public Importance and Personal Data Protection; in the EU/EEA, the authority of your country.
To exercise any of these rights, please contact us at egorozh.dev@gmail.com. We will respond to your request within one month.
Data retention and security
We store various categories of data for different periods. Your personal data is processed and stored on our own servers located in the European Union (Germany), in accordance with GDPR requirements.
- Account data: Retained as long as you have an active account and for 30 days after account deletion.
- Listing data: Retained as long as the listing is active, plus 90 days after deletion for legal and analytical purposes.
- Message data: Retained as long as both users have active accounts, and for 30 days after account deletion.
- Payment records: Retained for the legally required period (usually 7 years for tax purposes).
- Technical data: Retained for up to 90 days for security and performance analysis.
Security measures
We implement appropriate technical and organizational security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
These measures include encryption of personal data, regular security assessments, access controls, and staff training on data protection and security.
Contact details of the data controller
Address: 21102, Novi Sad, Miše Dimitrijevića 38, Floor 3, Apartment 10
Email: egorozh.dev@gmail.com